FAQ
This FAQ addresses the most common questions clients typically have when working with a jewellery manufacturing factory. It is written from a client’s perspective and focuses on commercial, operational, quality, and partnership-related concerns.
1. What type of clients do you manufacture for?
We manufacture jewellery for chain store retailers, wholesalers, exporters, private labels, brands, and institutional buyers. Our systems are designed to support both growing businesses and large, established clients.
2. Can you manufacture according to our exact specifications?
Yes. All jewellery is manufactured strictly as per client-approved specifications, including alloy purity, weight targets, colour, finishing standards, and construction type (solid or hollow).
3. Can we share our own designs or CAD files?
Absolutely. Clients may provide design sketches, CAD files, samples, or reference images. Our technical team reviews each design for manufacturability and may suggest improvements related to weight optimisation, durability, or production efficiency.
4. Do you manufacture lightweight and hollow jewellery?
Yes. We have strong expertise in lightweight and hollow jewellery manufacturing, allowing clients to achieve competitive pricing while maintaining strength, finish, and visual appeal.
5. What gold purities and colours can you produce?
We manufacture jewellery across multiple gold purities and can produce all standard and customised gold colours. Alloy composition is controlled internally to ensure consistency and accuracy across batches.
6. Is there a minimum order quantity (MOQ)?
MOQs depend on design complexity, alloy type, and production method. We evaluate each requirement individually and aim to remain flexible, particularly for repeat clients and longterm partnerships.
7. Can you make samples before bulk production?
Yes. Sampling or pilot production is offered so clients can review quality, weight accuracy, finishing, and overall execution before confirming bulk orders.
8. How do you ensure quality consistency across orders?
- Controlled alloy formulation
- Standardised production processes
- Skilled manpower at every stage
- Multi-level quality inspections
This ensures repeat orders match approved samples.
9. What quality checks are performed during manufacturing?
Quality checks are conducted at multiple stages, including:
- Alloy purity verification
- Weight and tolerance checks
- Structural strength checks
- Final finishing and polishing inspections
10. How do you handle confidentiality of our designs and pricing?
All client designs, specifications, and commercial details are treated with strict
confidentiality and are used only for manufacturing purposes.
11. Can you handle large and repeat orders?
Yes. Our infrastructure and workforce allow us to efficiently manage bulk, repeat, and
scalable production, while maintaining consistent quality and timelines.
12. What are typical production lead times?
Lead times depend on design complexity, order volume, alloy, and finishing
requirements. Once specifications are finalised, we provide clear timelines and regular production updates ranging from 1 to 2 weeks.
13. Do you cater to export and international clients?
Yes. We regularly manufacture jewellery for export and international markets, adapting to different purity standards, quality expectations, and documentation requirements.
14. How competitive are your manufacturing prices?
Our integrated manufacturing setup, lightweight expertise, and operational efficiencies allow us to offer globally competitive pricing without compromising on quality
15. What happens if there is a quality issue?
In the event of a quality concern, we conduct an internal review and work with the client on corrective action, which may include rework, replacement, or process improvements, depending on the case.
16. How do we start working with you?
The process typically begins with sharing your requirements or designs. This is followed by sampling, approvals, production planning, and execution.
Ready to Partner With Us?
Whether you’re looking for a manufacturing partner or exploring our exclusive designs, we’d love to hear from you.